Our Service Terms

Our Rates

Our vehicle hire rates vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one day rental. Extra charges will be applied if the vehicle is returned late. All rates quoted include unlimited mileage.

 

Barbados Driving Permits

To drive in Barbados it is mandatory to obtain a Barbados driving permit, which is provided complimentary by us. These permits are valid for two months.

 

Age and License Requirements

Drivers must be over 21 and under 80 years old. Each driver must have held a valid driving license for at least two years – this license must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well.

 

Extension of Hire 

Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.

 

Cancellation Policy

We ask that clients inform us as soon as they know they need to cancel a reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 12 hours, and has not contacted us to change the delivery details.

 

Fuel Policy

Vehicles are delivered with approximately ¼ tank of fuel and should be returned with the same amount of fuel.

 

Extra Drivers

Anyone who wishes to drive the car during the rental period must first fill out a Vehicle Rental Form and be eligible based on the conditions of rental in this document. There is a charge of $10 US per day per additional driver.

 

Insurance

With our rate of hire, the vehicle is comprehensively insured except for a deductible of $1,500 US in case of loss, accident or damage to the vehicles – regardless of fault. 

 

Tyre Policy

Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore imperative that clients check the tyres carefully when the vehicle is delivered to them.

 

Payment Methods

We accept payment by Cash, Visa, Mastercard and Discover Credit Cards.

 

Roadside Assistance

We offer a 24 hour roadside assistance service in case of emergencies – please phone 1-246-256-4760 or 1-246-244-7911